Terms & Conditions
Please read all the following information on this page before checking out. By using this website you agree to comply with all the terms and conditions stated below including the Return and Exchange Policy.
Order Processing

Please allow 24 - 48 hours to process your order before it is shipped by selected shipping method. If you would like an update on your order, please email info@nuddleblanket.com This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and a member of our staff will update you on your order.

NOTE: National holidays that affect the delivery of UPS/Fed Ex may delay your order by 1-2 days.

Computer monitors display colors differently. The actual color of our products and inks may be slightly different from that which is displayed on your monitor.

Our shopping cart is fully secure. Please refer to our Privacy and Security information for further information. We are not responsible for the loss of your order by failed delivery. In no case shall we issue a refund or free replacement for an order where the carrier can provide delivery confirmation. All of our shipments can be tracked from our shipping facilities to the delivery address.

At the current time we only ship to physical addresses within the United States and Canada, (no PO Boxes, please).


Return Policy

All returns must be made for refund within 7 days of original receipt of purchase.

Har-Bex Products Inc. stands behind its merchandise and service. However, we cannot issue returns if the item has been washed. Once the item is returned to us in same condition and packaging, we will issue the refund.

Upon delivery back to our offices of the unused item in the original packaging accompanied with a Return Authorization Number (RA number) written on the outside of the box. You will be responsible for the freight inbound. No refunds will be made on sale items or personalized merchandise.


To Process a Refund:

1) Call our Customer Service at 888.MY.NUDDLE during business hours, Monday – Friday, 8:30am-5:30pm Pacific Standard Time. After business hours, please leave a message and your call will be returned the next business day.

2) Har-Bex Products, Inc. will issue you a RA Number. Merchandise must be shipped back to:

Fulfillment Corporation of America – California
566 Vanguard Way Unit A
Brea, California 92821
P 714.451.1890 • F 714.451.1644

You must write your RA Number on the outside of your box that you are shipping back to us. The merchandise must be returned unused, unworn and in original packaging.

3) All returns must be sent via Fed Ex, UPS, registered mail, or any other delivery service that can track a package and requires a signature upon delivery. Your return will not be accepted if you have not been issued a RA Number or if sent C.O.D.

4) Sale items and customized merchandise cannot be returned for a refund.

5) Once your merchandise is received by Har-Bex Products, Inc. you will be issued a refund.

6) Personalized items. If we make an error manufacturing your personalized item, we will happily replace it for you. Errors in personalized items must be reported to Customer Service within 7 days of receiving your order. If we have made no error, personalized items cannot be returned. We are not responsible for errors in your original copy or print instructions.

7) Shipping charges will not be refunded on any returns. No allowances, refunds or other adjustments may be made for items not returned within 7 days from receipt of your order.

8) Damaged goods. If, upon receipt, you find that your order has been damaged, please call Customer Service immediately, using the contact information provided on this web site. All shipping damages must be reported within 7 days of delivery. No allowances or refunds will be given after this period.

We work hard to ensure your complete satisfaction. Unfortunately, from time to time, despite our best efforts and intentions, errors do happen. When they do, we will replace the item without hesitation. Har-Bex Products, Inc. shall not be held liable, in any way, for consequential or inconsequential damages or losses sustained, or aggravated, after you receive your order and use the merchandise purchased.


Legal Disclaimer

PLEASE CAREFULLY REVIEW THESE TERMS OF USE BEFORE USING THIS SITE.

Introduction and User Agreement
This Terms of Use Agreement (the "Agreement") sets forth the terms and conditions for your use of this web site (the "Site"). The Site is owned and operated by Har-Bex Products, Inc. ("Har-Bex" or "We"). By using the Site, you agree to be bound by this Agreement. If you do not agree to be legally bound by this Agreement, you should exit this Site immediately. We reserve the right to amend this Agreement at any time and will notify you of any such changes by posting the revised Agreement on the Site. You should check this Agreement periodically for changes. All changes shall be effective upon posting. Your continued use of the Site after any changed to this Agreement constitutes your agreement to be bound by any such changes. This Agreement was last updated on August 15, 2008. Har-Bex may terminate, suspend, change, or restrict access to all or any part of this Site without notice or liability.

Restrictions on the Use of Site Content
This Site contains text, data, articles, photos, images and other information (collectively, "Content") that is proprietary to Har-Bex or its Content providers. You acknowledge that this Content is protected by copyrights, trademarks, trade secrets, patents, or other proprietary rights, and that these rights are valid and protected in all forms, media, and technologies existing now and hereinafter developed. You also acknowledge that the Content is and shall remain the property of Har-Bex or its Content providers (each a "Contributor") who have been involved in the preparation or publication of the Content. You may not modify, transmit, participate in the sale or transfer of, or create derivative works based on any Content, in whole or in part. Subject to your full compliance with this Agreement, You may print copies of the Content, provided that these copies are made only for personal, non-commercial use and that you maintain any notices contained in the Content, or maintained by the Contributor, such as all copyright notices, trademark legends, or other proprietary rights notices. You shall not store electronically any significant portion of any Content. Har-Bex authorizes you to view and use the Content on this Site solely for your personal, noncommercial use. The use of the Content on any other Site, including by linking or framing, or in any networked computer environment for any purpose is prohibited without Har-Bex's prior written approval.

Trademarks
Nuddle Blanket (including the Nuddle Blanket logo), are trademarks or service marks of Har-Bex Products, Inc. (collectively, "Har-Bex Products, Inc. Trademarks"). Other company, product, and service names and logos used and displayed on this Site may be trademarks or service marks owned by Har-Bex or others. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Har-Bex Products, Inc. Trademarks displayed on this Site, without our prior written permission in each instance. We prohibit use of any of the Har-Bex Products, Inc. Trademarks as part of a link to or from any site unless establishment of such a link is approved in advance by us in writing. All goodwill generated from the use of the Har-Bex Products, Inc. Trademarks will inure to our benefit.

Copyright Complaints
If you believe, in good faith, that any materials on the Site infringe your copyrights, notifications of claimed copyright infringement should be sent, in accordance with Title 17, United States Code, Section 512(c)(2) (under the "Digital Millennium Copyright Act") to Har-Bex Products, Inc. designated agent. Notification should include:

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
a description of the copyrighted work that you claim has been infringed;
a description of where the material you claim is infringing is located on the Site;
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and
a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or duly authorized to act on the copyright owner's behalf.

Disclaimer of Warranties
NEITHER HAR-BEX PRODUCTS, INC. NOR ANY OF ITS AFFILIATES, PROVIDERS OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AGENTS OR INDEPENDENT CONTRACTORS (COLLECTIVELY THE "HAR-BEX PARTIES") GUARANTEES THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY OF THE CONTENT IN THIS SITE. THIS SITE AND ALL OF THE CONTENT IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR TITLE. ADDITIONALLY, THERE ARE NO WARRANTIES AS TO THE RESULTS OF YOUR USE OF THE CONTENT. HAR-BEX PARTIES DO NOT WARRANT THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS PUBLICATION/WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS.

Limitation of Liability UNDER NO CIRCUMSTANCES WILL THE HAR-BEX PARTIES BE LIABLE FOR ANY GENERAL, SPECIAL, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL PUNITIVE OR ANY OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR BUSINESS INTERRUPTION) OF ANY KIND WHETHER IN AN ACTION IN CONTRACT OR NEGLIGENCE ARISING OR RELATING IN ANY WAY TO YOUR USE, OR INABILITY TO USE, THE CONTENT, THE SITE OR ANY THIRD PARTY SITE TO WHICH THIS SITE IS LINKED. HAR-BEX PRODUCTS, INC. IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS SITE IS TO STOP USING THE SITE. IF THE FOREGOING LIMITATION IS FOUND TO BE INVALID, YOU AGREE THAT THE HAR-BEX PARTIES' TOTAL LIABILITY FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION OF ANY KIND OR NATURE SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

Public Areas
This Site may include bulletin boards and chat rooms ("Public Areas") that allow feedback to Har-Bex Products, Inc. or interaction between users. Har-Bex Products, Inc. does not control the messages, information, or files delivered to Public Areas. It is a condition to your use of the Public Areas that you do not:

restrict or inhibit other users from using and enjoying the Public Areas;
post or transmit unlawful, threatening, harassing, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, indecent, or racially, ethnically or other objectionable information, including transmissions that constitute or encourage conduct that would be a criminal offense, give rise to civil liability, or otherwise violate any applicable laws;
post or transmit any information that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or which is protected by copyright, trademark, or other proprietary right, without first obtaining permission from the owner or right holder; and
post or transmit information that contains a virus or other harmful component or which contains advertising or solicitations of any kind.

You hereby grant Har-Bex Products, Inc. an irrevocable, perpetual, transferable, royalty free, non-exclusive worldwide license to use, copy, display, perform, modify, create derivative works from, and distribute any information or materials you post on Public Areas.

Monitoring of the Site
Har-Bex Products, Inc. has no obligation to monitor the Site; however, you acknowledge and agree that Har-Bex Products, Inc. has the right to monitor the Site electronically from time to time and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, to operate the Site, or to protect itself or other users of the Site.

Submissions to the Site
All remarks, discussions, ideas, graphics or other submissions communicated to Har-Bex Products, Inc. through this Site (collectively, "Submissions") will be the exclusive property of Har-Bex Products, Inc. and Har-Bex Products, Inc. is entitled to use any Submission for any purpose, without restriction or compensation to the individual who has provided the Submission.

Indemnification
You agree to indemnify and hold harmless the Har-Bex Parties from and against any and all claims, losses, expenses, or demands or liabilities, including attorneys' fees and costs, incurred by the Har-Bex Parties in connection with any claim by a third party (including any intellectual property claim) arising out of (i) materials and content you submit, post to or transmit through the Site, or (ii) your use of the Site in violation of this Agreement or in violation of any applicable law. You further agree that you will cooperate as reasonably required in the defense of any such claims. The Har-Bex Parties reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any such claim or matter without the written consent of Har-Bex Products, Inc.. You further agree to indemnify and hold harmless the Har-Bex Parties from any claim arising from a third party's use of information or materials of any kind that you post in a Public Area.

Links to Third Party Sites
This Site may contain links to web sites controlled, owned, and operated by third parties (the "Third Party Sites"). Har-Bex Products, Inc. cannot control and has no responsibility for the accuracy or availability of information provided on the Third Party Sites. You acknowledge that use of any Third Party Sites is governed by the terms of use for those websites, and not by this Agreement. Links to Third Party Sites do not constitute an endorsement by Har-Bex Products, Inc. of such sites or the content, products, advertising or other materials presented on such sites, but are for your convenience and you access them at your own risk. HAR-BEX PRODUCTS, INC. IS NOT RESPONSIBLE FOR THE CONTENT OF ANY THIRD PARTY WEB SITES, NOR DOES HAR-BEX PRODUCTS, INC. MAKE ANY WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, REGARDING THE CONTENT (OR THE ACCURACY OF SUCH CONTENT) ON ANY THIRD PARTY WEB SITES, AND HAR-BEX PRODUCTS, INC. SHALL HAVE NO LIABILITY OF ANY NATURE WHATSOEVER IN RELATION TO ANY OF THE FOREGOING.

Dealings with Advertisers
Your correspondence or business dealings with, or participation in promotions of, advertisers or other third parties found on or through the Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings are solely between you and such advertiser. You agree that we are not responsible nor shall we be liable for any loss or damage of any sort incurred as a result of any such dealings or as the result of the presence of such advertiser on the Site.

Use of Personally Identifiable Information
Har-Bex Products, Inc. practices and policies with respect to the collection and use of personally identifiable information is governed by Har-Bex Products, Inc's Privacy Policy.

User Conduct
You agree to use the Content and Site only for lawful purposes. You are prohibited from any use of the Content or Site that would constitute an illegal offense, give rise to liability or otherwise violate any applicable local, state, national or international law or regulation.

User must Comply with Applicable Laws
This Site is based in Los Angeles, California United States. Har-Bex Products, Inc. makes no claims concerning whether the Content may be downloaded or is appropriate for use outside of the United States. If you access this Site from outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

Compliance with Export Laws
The United States controls the export of products and information. You expressly agree to comply with such restrictions and not to export or re-export any of the Content to countries or persons prohibited under the export control laws. By downloading the Content, you are expressly agreeing that you are not in a country where such export is prohibited or are a person or entity for which such export is prohibited. You are solely responsible for compliance with the laws of your specific jurisdiction regarding the import, export, or re-export of the Content.

Termination
This Agreement is effective until terminated by Har-Bex Products, Inc. at any time without notice. Har-Bex Products, Inc. may suspend or terminate your access and use of the Site at any time, with or without cause, in Har-Bex Products' absolute discretion and without notice. The following paragraphs of this Agreement shall survive termination of your use or access to the Site: paragraphs concerning Indemnification, Disclaimer of Warranties, Limitations of Liability, applicable law and dispute resolution, and any other provision that by its terms survives termination of your use or access to the Site.

General Provisions
Failure by Har-Bex Products to enforce any provision(s) of this Agreement shall not be construed as a waiver thereof. This Agreement and all other aspects of your use of the Site shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws rules. All claims and disputes arising out of this Agreement or your use of the Site, other than actions for specific performance or injunctive relief brought by Har-Bex Products shall be exclusively brought in the federal, state, or local courts located in California and, with regard to such claims and disputes, you hereby irrevocably (i) submit to the exercise of personal jurisdiction over you by those courts and (ii) waive any jurisdictional, venue, or inconvenient forum objections to such courts. Any cause of action you may have with respect to the Content, Site or this Agreement must be commenced within one (1) year after the claim or cause of action arose, or it will be barred. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining provisions of the Agreement shall remain in full force and effect. You many not assign this Agreement, by operation of law or otherwise, without Har-Bex Products' prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Neither the course of conduct between parties nor trade practice shall act to modify any provision of the Agreement. All rights not expressly granted herein are hereby reserved.

Contact Us
If you have questions regarding the Agreement or the practices of Har-Bex Products, Inc. please contact us by email at info@nuddleblanket.com
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Shipping Rates/Information

Standard USA Ground Delivery/Handling Charges
Oversized items such as gift baskets and welcome wagons will ship separately and will require additional shipping charges due to larger dimensions and weight. UPS Ground can take up to 8 business days to deliver. UPS does not deliver on weekends nor do they consider weekends business days. UPS also reserves the right to one day of package processing. UPS does not deliver to PO Boxes. Please provide an alternate address if you have a PO Box.

The UPS shipping services we offer are: 2-Day and Ground. Prices will vary depending on location and weight of order.

Please note: Our website is FULLY automated and all orders go directly to the warehouse for packaging and shipping. If you select Ground shipping (3-6 business days) and you need the item sooner, please select 2nd Day delivery (2-3 business days). We are not responsible for items delivered in 3-6 business days if you needed them sooner and did not select 2nd Day service.

General Information
All shipments are shipped from our warehouse in California. Business days are Monday through Friday, excluding Holidays and weekends. It is important to us that you receive your order as quickly and inexpensively as possible. We do reserve the right to have one or two days of order processing to verify and validate card holder information and shipping information. If the card holder's information cannot be verified or validated, you will be contacted. Personalized items may take longer.

Address corrections/invalid addresses
Because we are charged an additional $10.00 from our shipping provider there will be an additional charge to your account if your package is returned to us because of an invalid address or missing information within the address.


Out of Stock Items

Due to high demand, occasionally we run out of certain items. If we do not have an item that you've ordered in stock, we will notify you via the website or email.
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